Description
MAKE SURE: Your device (HP/Tablet/Ipad) supports eSIM, please dial *#06#. If the EID appears, then the device used supports eSIM.
Note: MEID is different from EID
Active warranty guarantee for all Lixel eSIM products
Purchase errors due to the device not supporting eSIM cannot be refunded
A. IMPORTANT:
• You must write your email in the product notes when placing an order (if you don’t write it, the process will be delayed).
• eSIM can only be scanned up to 1 time. Please do not delete the eSIM if you experience problems when scanning the QR
• See point C for APN settings
B. OVERVIEW
• Active Period: 3/5/7/10/15/30 Days
• Data Quota : 3GB, 5GB, 10GB, 20GB, 30GB
• Speed: 4G/5G
• Coverage: Singapore, Malaysia, Thailand & Indonesia
• Tethering/Personal Hotspot: Yes
• Call & SMS: Unable
• Top Up: Not possible
How to Activate eSIM: Scan the QR Code sent via email in the eSIM addition settings.
C. APN & APN Personal Hotspot settings
APN: mobile
Username & Password: leave blank
D. Delivery Schedule
eSIM will be sent H+1. If you need it faster (used on the same day) please chat admin/write in the notes for immediate processing.
E. Lixel eSIM Active Warranty Terms & Conditions
1. If there is a problem with the product, you must contact CS to get a solution.
2. The guarantee is void if the customer gives a negative rating before contacting CS.
F. FAQ
How to find out data usage:
• View data usage through phone settings
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